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The other night my husband Andrew asked me if I was listening to him and I had to admit that I wasn’t as I was thinking about the presentation I was giving the following morning. Sometimes I find myself in conversation with someone and become aware that I am not listening as intently as I could be – my mind is sometimes spinning with what I will say next rather than focusing on what they are saying.

Attentive listening is an essential communication skill – personally and professionally. This week I share five tips to help you to become a better listener.

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